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+995 555 6000 82 info@hifiholidayclub.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

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FAQ

HOW YOU CAN BOOK YOUR HOLIDAY?

ONLINE BOOKING ENGINE:

SIMPLE STEPS YOU CAN PLAN YOUR PERFECT HOLIDAY GETAWAY:

  1. Use our on-line booking, select package. Fill the form by choosing package your holiday.
  2. Once you choose the package you like you will be able to know more details about the package, for example what dates, days, & price.
  3. Now you have picked the option you liked, last step is to complete your payment. We have three options of payment, Email, Credit Card or Pay-pal Account. Fill in your details and Done.
  4. Now you shall receive email print it out and enjoy your Holidays!

IMPORTANT NOTES:

  1. Dates can be known only once the deal is purchased and booking request form is submitted.
  2. At the time of making the booking, you must provide full correct names as they appear on your passport Number.
  3. Dates are Subject to Availability.
  4. Visa is not included in the package. Visa must be obtained by the traveler.
  5. More about Canceling the deal in the Terms & Conditions: www.hifiholidayclub.com/terms-conditions
Booking
Registration
Hotel Policies
Cancellation
Offers & Promotions
General Queries
On Tour Assistance
Payments
Pay At Hotel
 

Can I Make a booking over the phone or massage?

Yes, you may call or whatsapp us at +995555600082 (Worldwide) and our customer service representative will be more than happy to assist you with bookings, be it for a hotel, a holiday, sight-seeing or just your routine airport transfers. (BOOKING).

 

Is there a fee for making a booking over the phone?

Absolutely not. We understand that you may have certain questions based on your travel requirements. We welcome you to call us at +995555600082 (Worldwide) and our customer service representative will be more than happy to assist you with the booking. You won’t be charged any extra amount for this service. (Booking)

 

How can I view all my bookings?

For viewing your bookings, you are requested to visit login area using your login id and password. From login area, you will be able to do other activities as well, like view cancellation policy, print documents, send booking information via SMS and email to other numbers and IDs. (BOOKING)

 

How do I book a room that meets my accessibility needs?

If the confirmation page was not displayed after you made the payment, we request you to check your email, or SMS, as we will be sending a booking confirmation email and a booking confirmation SMS. In case you have not received your booking confirmation email or SMS, please feel free to email us at care@hifiholidayclub.com and we will send you the confirmation details. If you have not received the booking confirmation email, it could be that we have an incorrect email address in our booking or your email service provider blocked the email considering it a spam. We request you to check the spam folder and add no-reply@hifiholidayclub.comand bookings@hifiholidayclub.com to your address book/safe sender list so that it doesn’t get filtered out. In the interim, may we request you to write to us at care@hifiholidayclub.com with your booking ID, name of the hotel and check-in, check-out dates and our customer service representative will send the booking confirmation email to your email ID. (BOOKING)

 

I have not received the booking confirmation yet payment has been charged. What do I do?

If the confirmation page was not displayed after you made the payment, we request you to check your email, or SMS, as we will be sending a booking confirmation email and a booking confirmation SMS. In case you have not received your booking confirmation email or SMS, please feel free to email us at care@hifiholidayclub.com and we will send you the confirmation details. If you have not received the booking confirmation email, it could be that we have an incorrect email address in our booking or your email service provider blocked the email considering it a spam. We request you to check the spam folder and add no-reply@hifiholidayclub.comand bookings@hifiholidayclub.com to your address book/safe sender list so that it doesn’t get filtered out. In the interim, may we request you to write to us at care@hifiholidayclub.com with your booking ID, name of the hotel and check-in, check-out dates and our customer service representative will send the booking confirmation email to your email ID. (BOOKING)

Will I get a confirmation after booking?

Yes, once your payment has been successfully made, we will provide you with a booking confirmation, which will be sent via email and SMS. Please remember to carry the print out of the voucher sent along with the email.

What is the process of amendment in a booking?

Our bookings are confirmed instantly and in case you wish to make changes to the booking, we recommend you cancel and rebook again. For the canceled booking, refund will be made within 72 hours from www.hifiholidayclub.com. best you send us your massage or email to change your booking.

 

Does payment for a booking have to be made online or is there an option of payment after I am done with the tour?

We will be requiring the payment before the booking is confirmed, and currently there is no option where a payment can be made after the tour.

 

Can I pay a deposit for my booking and pay the balance later?

Currently, hifiholidayclub.com doesn’t support bookings by collecting deposit and the balance payment later. Full payment will have to be made at the time of booking itself. we have option for our valuable customers for pay 50% on your selected package amount and rest of payment  you can pay when you arrive your destination. but you send us email for this support once your request is approved you can received a confirmation massage.

 

After a hotel has been booked, do I need to confirm with the hotel personally?

Though this is not required, if you still wish to reconfirm your booking, you are requested to call the hotel 48 hours prior to departure.

 

Where do I get contact details for the hotel which I have booked?

Contact details of the hotel booked will be provided in the booking confirmation email and the hotel vouchers.

 

I have a preferred hotel but I cannot see the same in search results. What could be the reason?

We might not have availability for your preferred hotel for the check in and check out you have selected. In case you are flexible with dates, please select alternative dates. Or it may be that your preferred hotel has stopped the bookings and are not accepting any new bookings for the moment.

 

Whom shall I contact if I am finding it difficult to go ahead at the time of a booking?

You may call or whatsapp massage us at +995555600082 (Worldwide) and our representatives will be happy to assist you with the booking procedures.

 

In order to be charged for accommodation in a hotel or for road transfers and holiday/ sightseeing, what should the minimum age of a child be?

Generally, children below 5 years of age are complimentary provided they share the same bedding, in case you need an extra bed, there may be an extra charge for the same, some hotels may provide the accommodation for free but may charge for breakfast for children. Different sight-seeing may also have different charges for children ages, for e.g. entrance tickets to museums/zoo may have different charges for children of different ages. Children below 02 years of the age on the date of travel will be free.

 

What is the maximum number of rooms I can book in one booking?

You can book as per your requirements.

 

How can I provide my special requests like connecting rooms, early check-in, late check-out, smoking preference etc.?

At the time of booking, you will be provided with an optional field for special requests, where in you can advise your special requests like Early-Check in, Late Check In, Non Smoking room, or bed type like Twin or Double, all the special requests depend on the availability and cannot be confirmed real time.

 

Can I make a reservation for someone else?

Yes, you most certainly can. While making a booking, please remember to add the traveler name in Travel details column. 

Can I book transfers with hifiholidayclub.com without booking hotels or flights with it?

Yes, you most certainly can, you are requested to visit the Transfers section on our website and chose from the options available.

I cannot see the hotel I used in pick up point for sightseeing. Can I still book the same hotel?

www.hifiholidayclub.com search results are based on real time inventories from hotels and it might have happened that the hotel you used is not available for the dates that you wish to book for, or it may happen that we don’t have that hotel listed with us. You can book any other hotel and then make your way to the hotel that you had selected for sightseeing.

 

Do I need to register as a member first with your website?

This is not necessary as we will be auto registering your details if you are a first time visitor. We will be sending you the login id and temporary password on your email id used to make the booking.  you can do the following activities: a. View your booking details. b. View the cancellation policy c. Cancel your booking d. And much more

 

What is the process of registering?

It is very simple. All you need to do is enter your email id, phone number and name and you will be auto registered. You may later edit your profile, add your address, co-travelers’ details and much more.

 

What are the benefits of registering to hifiholidayclub.com?

After registering with us, you will be able to check your booking history, place cancellation requests for your bookings, print vouchers, send SMS and email to other numbers and email IDs, request for changes to the bookings, set reminders for your bookings, etc.

 

Do I need to carry some document to the hotel while checking in?

Yes, you will be required to carry the hotel voucher at the time of check-in along with a valid photo ID which should be your passport copy.

 

After a hotel has been booked, do I need to confirm with the hotel personally?

Though this is not required, if you still wish to reconfirm your booking, you are requested to call the hotel 48 hours prior to departure.

 

Can I check out of the hotel before the planned date?

Yes, you may certainly check-out of the hotel before the planned check-out date. However, there may be certain cancellation charges that will be charged as per hotel policy.

 

What is the hotel check-in check out policy?

Hotel Check-in and Check-out vary from destination to destination and hotel to hotel. For instance, Standard Check in Australia is 1400 hrs and check out is 1200 hrs but some hotels may have the check in as 1500 hrs as well. hifiholidayclub will show the check in and check out time of the hotel at the time of booking.

 

Is breakfast included in my hotel reservation?

All the inclusions like meal plans, etc. are shown at the time of booking. Various hotels provide separate rates for room only or room with breakfast. hifiholidayclub.com will show you both the options, in case available. You are requested to choose the option of your choice and make your booking.

 

What is the process of cancellation?

To process the cancellation request, visit the My Booking section and view the cancellation policy. If your request complies with the policy, you can click on the ‘Cancel’ tab under the My Booking section. Alternatively, you can request for cancellation at care@hifiholidayclub.com or massage /call us on +995555600082(Worldwide). Kindly provide us with your booking ID and a written consent stating that hifiholidayclub.com can cancel the booking on your behalf and that you are aware of the cancellation charges (if applicable). Our representative will cancel your booking and get the refund processed within 72 hours of the request. However, from the submission/refund date, banks generally take up to 7-21 business days to process the refund payment and transfer the funds into a customer’s account. It is important to note that some banks can take more than 21 days or until the next billing cycle.

 

What are the cancellation/amendment charges for canceling/changing a booking?

For every hotel, holiday package, or flight, the cancellation/amendment policies may differ. Some may be refundable, while some may allow free cancellation up to a specific date or time. The best bet is to have a look at the cancellation/amendment policy of your booking, and accordingly, request hifiholidayclub.com to cancel or amend the booking.

 

Is there any special discounts that holidayme.com offers?

hifiholidayclub.com keeps coming with various promotions and offers for its customer who are notified of the same via email or SMS. To manage these subscriptions, please visit my profile from My Lounge and manage your alerts

 

How do I find directions to the hotel?

hifiholidayclub.com has provided a map with every hotel, you can use the same map to find the directions to the hotel. Else, you may also decide to book transfers for your travel by visiting the transfers section on our website. Alternatively you can call the hotel and book transfers with the hotel directly. Some hotels may charge you extra for this.

 

How do I subscribe or unsubscribe to hifiholidayclub.com newsletter?

You are requested to visit the member area and manage your subscriptions for www. hifiholidayclub.com newsletters, promotions and offers.

 

In case of medical emergency at the time of travel, will I receive any help from your end?

You can certainly call us and we will speak with the hotel and our other service providers and apprise them of the medical emergency. hifiholidayclub.com will not be charging for the same, but each hotel or service provider may have a different policy which will have to be borne by the customer.

 

What are the various modes of payment ?

At the moment, you can make payments via email, Pay-pal, Debit Cards and Credit Cards.

 

Can I pay a deposit for my booking and pay the balance later?

Currently, hifiholidayclub.com doesn’t support bookings by collecting deposit and the balance payment later. Full payment will have to be made at the time of booking itself.

 

Is my credit card information secure?

Yes, your credit card information is secure and at no time is stored in hifiholidayclub.com database. Neither does hifiholidayclub.com share this information with a third party.

 

What currency does hifiholidayclub.com accept?

hifiholidayclub.com accepts USD only. However, you can check the rates in other currencies as well, We will convert the rates as per that days Rate Of Exchange and give you the price in the respective currency you wish to see the rates in.

 

What is Pay in Cash option?

You can also make payment by using the Pay in Cash option. Pay in cash option is available in Dubai, Georgia. It is applicable on Refundable/ Free Cancellation bookings only.

 

What is Pay at Hotel?

‘Pay at Hotel’ allows you to book a hotel on www.hifiholidayclub.com and make the payment for the booking directly while staying at the hotel. The customer is not required to make any payment while making the booking on the www.hifiholidayclub.com website.

 

How does Pay at hotel work?

The customer has to make a reservation on the www.hifiholidayclub.com website and then provide their credit card details to guarantee the booking. We will then send the booking details to the hotel. Thereafter, you have to pay directly at the hotel in the local currency during your stay.

 

Why choose Pay at Hotel?

By choosing Pay at Hotel feature, you have the option to confirm your booking without having to make any purchase beforehand. Depending on the cancellation policy of the hotel, you may also choose to cancel or modify your booking.

 

When can the hotel charge my credit card?

The credit card details provided by you during the booking are used to guarantee the reservation, and to allow the hotel to charge the applicable cancellation fees in case of late cancellation or no show. – If we receive the confirmation of a booking with your credit card details, the hotel has the right to: • To verify the validity of the credit card by making a €1 Test. • To verify the validity of the credit card by charging the cancellation fees as a guarantee. If the hotel decides to do so, this charge will be refunded in case you decide to cancel the booking or it will be deducted from the final price paid at the hotel during your stay. • To charge the entire amount upon receipt of a booking in case of a Non-Refundable room (a room which can neither be canceled, nor refunded).

 

What will happen in case of cancellation of a booking?

hifiholidayclub does not charge a change or cancellation fee. However, depending on the hotel’s cancellation policy, the hotel might charge you with a change or cancellation penalty.

 

What will happen in case the credit card appears invalid or with insufficient funds?

In case the credit card is invalid or has insufficient funds, hifiholidayclub will contact you if there are at least 5 days between the booking date and arrival date. You will be requested to provide a valid credit card to confirm your booking. Even if after 72 hours of the request, a valid credit card is not provided, the hotel is allowed to cancel the reservation.